They left a $ 6,000.00 Rolex behind a flower pot on a second delivery attempt, and the owner never received the item. FedEx says it is not liable, but I dont give a damn what their policy is, they failed to deliver a valuable item, and it has cost me my PayPal account, $ 3,000.00 that PayPal is trying to get from me and will never collect in this lifetime, and 10s of thousands in lost revenue due to the fact that I depend on a PayPal account that I no longer have in order to do international business. The carrier is at fault, but it has cost me incalculable damage even though I did everything according to how I normally do business. All my valuables are sent incognito to avoid fame. Since FedEx insures watches up to a maximum of $ 500.00 I never insure the expensive ones because I cannot collect full value on them anyway. My point is that FedEx is liable, but how can I sue them and win? They have the economy of a small country, and I cannot afford a lawyer unless I can find one that will do it on the gamble that he or she will have to win to get paid. Any help would be greatly appreciated.
Of course it is is FedEx's fault. They know me as a watch dealer, and I did not authorise them to leave the package behind. It is supposed to be signed for. If I give you a million dollars in diamonds and something happens to my diamonds while they are with you, you are responsible, not me. The right thing to do is to take th package back to the station and wait for the customer to come and get it, not to treat it like a $ 20.00 item.
Weebler, don't blame me for the courier's mistake. I shipped using FedEx for years because they have a good reputation for not being idiots. As I stated, they do not insure above $ 500.00 on jewellery and watches. I relied on them for their professionalism. Sending an empty box, idiot who lately answered, is the whole reason why FedEx won't insure above $ 500.00. Many have tried that scam in the past.
Capwest, what is the comment about unreported income? I never report any income. It is nobody's business. I believe in freedom and I am not a mindless tax-extorted robot like most of you.
Capwest, FedEx told me what the courier did. She left the item behind a flower pot. The buyer swears he did not steal the watch, but he may have. I did not sign authorising the package to be left. I only found out after they f*cked my livelihood that FedEx has a new residential policy that allows them to leave the package anyway. It is a catch-22. What is the sense to tell everyone there is a $ 6,000.00 watch inside if it can only be insured for $ 500.00 anyway? I keep the contents private so as to avoid attention. Wouldn't you?
Starlight, there is a section on the FedEx air waybill which can be signed if you are authorising delivery without signature. I have never signed that section because I always demand a signature. So don't tell me that it is my fault.
Answer by Sylvia H
I don't understand why it's FedEx's fault?
If you didn't/couldn't insure it and the person who purchased the watch wasn't there after two attempts then it certainly isn't fed ex's fault. How would it be? Do you expect them to drive around for a week with a rolex and cross their fingers and hope the owner will be home? They can't keep running a rout just because some jackazz isn't home to get their package. The person knew when the watch was supposed to be there (because Im assuming you tracked the package since it was so expensive).
Answer by Starlight
It is not FedEx's fault. You screwed up by not requiring signature upon delivery. Just because you "normally do business" that way does not mean it was the right way. FedEx did nothing wrong.
Answer by weebler76
You messed up and no lawyer in the world would take that case on a contingency basis.
Answer by Info Guru
Any reliable shipper would request a signature so they could prove the item was delivered. You fault, by insuring the item they would have requested a signature.
I have a great idea! Send an empty box to your friend and decline the insurance, make sure your friend does not open the door when FedEx comes to deliver the empty box (maybe put a rock in it so if feels valuable). Wait for the delivery man to put the box behind the flower pot when your friend does not answer the door. Then tell FedEx their was a rolex in the box and you want them to pay $ 6000 for it. Its FOOLPROOF!
Good luck with that.
Answer by Drew
FedEx has an obligation and responsibility to deliver your package on time according to their terms of service and unless you paid for direct signature or dirct adult signature upon delivery they performed their service as required. IF a signature was required according to your shipment details and no signature was obtained then FedEx failed. You don't need to disclose the value of the item, but you do need to take responsibility and make sure that the package is hand delivered to the customer by obtaining a direct adult signature. If a direct signature is not required by the shipping party (you) then the driver is expected to leave the package at the door and is not expected to even see is there is anyone home to accept the package.
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Orignal From: How do I launch a lawsuit against FedEx without having to pay hefty legal fees in advance?
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