I bought a used car from a local company that is financing it. According to my records I am up to date on payments and now they claim I owe them almost $ 70 in late fees. I looked over my paperwork that I signed and no where does it state what the percentage/fee is for late fees and I know I do not owe them any.
I've asked them in writing 2 times now to provide me with a history of my payments and something to show where the late fees came from. Instead the send me a demand letter for the amount they claim I owe with no explaination, no breakdown, nothing.
I have told them I will pay it as long as they can provide me with something to prove it's legit.
At this point I just need info on the fact that none of their finance paperwork explains late fees. This company is based in Florida.
Answer by Wendy
I would report them to the Better Business Bureau at http://www.bbb.org/. They should look into it and find out what's going on. A lot of companies are scared of the BBB because if they find out they are doing something illegal they can shut down the whole company. Make sure when you make the report to include everything you can and explain to them that you sent something in writing. FYI next time you send something in writing send it certified mail (which you can do at your local post office) that way you can prove that you sent it. Otherwise the company can deny ever receiving it.
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Orignal From: Car finance paperwork doesn't reflect late fee and now they claim I owe a late fee. What is the law on this?
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