I recently went on a mini cruise with P&O to Bilbao, it said on the website it arrives back at 5.30, we arrived back at 6.30, even though the sea was totally fine. Both me and my friend then had to pay for a whole new train ticket £66 each then share a taxi back to Lincoln from Nottingham £25 each. Am i able to claim some or all of this expense back from P&O?
Answer by blackgrumpycat
It doesn't look like it if you read their terms and conditions. No harm in contacting them to ask though.
(v) From time to time sailing schedules may be interrupted or changed and crossing times extended due to adverse weather conditions or other operational circumstances beyond our control. We cannot accept liability for any costs or inconvenience caused by such delays. In these circumstances we will do our best to advise you of any delays.
(vi) We cannot accept liability for any costs or inconvenience caused by delays in your arrival at the port of departure.
What do you think? Answer below!
Orignal From: Can I claim compensation from P&O for late arrival into Portsmouth as I had to pay for new travel arrangements?
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